Returns & Exchanges

If you are not completely satisfied with your purchase, we offer a 30-day satisfaction guarantee on all our tea products.

Return Process

• 1.
  Initiate Request

  Contact our support team with your order number and reason for the return.

• 2.
  Receive Authorization

  Our team will review your request and provide a Return Merchandise Authorization (RMA) number.

• 3.
  Pack and Ship

  Securely package the item and include your RMA number. Use the provided prepaid label if applicable.

• 4.
  Refund Processing

  Once received, we will inspect the item and issue a refund to your original payment method within 5-7 business days.